The CLIENT 
Good Thinking
Healthy London Partnership
Main contact: Richard Graham, Clinical Director
Challenge 
Offer and provide high-quality, clinically proven, digital mental health support to Londoners
Deliver cost-effectively, at scale
Increase accessibility to expert support while reducing GP contact time and avoiding travel time and expense
Ensure complete participant confidentiality and satisfy strict GDPR and IG compliance
Solution 
Digital therapeutic Mindfulness-Based Cognitive Therapy program, integrated into the London-wide wellbeing initiative
Clinically proven and NHS-approved
Accessible on demand and web-app compatible with all devices, including smartphones
Dashboard of anonymised analytics showing clear success and effectiveness measurements
Outcomes 
Be Mindful has been a key offering from Good Thinking for over 4 years with course completers recording a:
39% reduction in depression
42% reduction in anxiety
25% reduction in stress
Improved accessibility and flexibility in delivery
Viable remote self-care access for those in need
“What's amazing for me is that once people have learned these Mindfulness techniques, they keep using them. Receiving so many stories of participants’ lived experience is also really important. It's not just about statistical measurements, it's actually making a significant difference to someone’s life.”
"I call it a gold standard. We frequently quote the user feedback because the reviews we receive are profoundly moving. Some people achieve a recovery using Be Mindful that would be almost difficult for any clinical service to achieve."
Independent Feedback
Harry
Participant Testimonial
Jyoti
Participant Testimonial
Maria
Participant Testimonial
Summary
Good Thinking is a free-to-use online mental wellbeing service that promotes proactive self-care of mental health conditions to residents and workers of London. It has helped over half a million people tackle stress, anxiety, low mood, sleep problems, and other concerns.
Launched in 2017, Good Thinking is jointly funded by the London Councils and London CCGs, and is supported by the Mayor of London, Public Health England and NHS England, and delivered by Healthy London Partnership.
A key aim was to offer effective support for common mental disorders, especially for people that may have difficulty engaging with a traditional NHS service. Good Thinking sought to maximise the opportunity afforded by smartphones and tablets, as users increasingly used apps to support their mental health, while reducing hours spent attending sessions and travelling to scheduled appointments.
Reviewing many of the best and most popular mental health apps available, Be Mindful was identified as one of the leading, most established digital therapeutic products in the mental health space. Already used by NHS IAPT services across the country, Good Thinking recognised a wealth of evidence that pointed to Be Mindful being an effective choice.
The programme was easily integrated into the Good Thinking suite of offerings, with Be Mindful’s Management Portal providing verified clinical outcome data and course analytics with full participant confidentiality, including user numbers, progress, and the mental health outcomes achieved on completion.
Be Mindful delivers a high-quality programme to thousands of Londoners, with outstanding participant feedback reinforcing the significant, positive outcomes it generates for course completers.
“I am glad to have enrolled on this course, as I have learned a lot about myself, how to control my fears, my anxiety, my stress, and irritability. Now I can manage any upsetting situations with the help of mindfulness exercises."
Christine
Participant Testimonial
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