The CLIENT 
Anglian Water
Main contact: Sarah Barton, Occupational Health & Wellbeing Manager
Challenge 
Identify a solution that reduces levels of employee stress, anxiety and depression
Deliver greater choice and flexibility of access
Reduce stress-related sick days and absences
Offer a high-quality digital option providing participant confidentiality and satisfy strict GDPR and IG compliance
Solution 
Digital Mindfulness-Based Cognitive Therapy programme, easily integrated into wellbeing initiatives
Clinically proven and NHS-approved
Accessible and on demand web-app, compatible with all devices, including smartphones
Dashboard of anonymised analytics showing clear success and effectiveness measurements
Outcomes 
Be Mindful has been a key offering from Anglian Water for over 4 years
Course completers have averaged:
40% reduction in depression
41% reduction in anxiety
28% reduction in stress
Improved accessibility and flexibility in delivery of mental health support
Viable remote self-care access for all employees
“We know that employee stress and anxiety can come from any angle – at both work and home – but we also know that talking therapies are not suited to everyone. Making Be Mindful available to all our staff has provided a highly effective, self-help solution they can access anonymously and in their own time.”
“The flexibility in the course delivery has been excellent, enabling staff to complete the lessons in their own time - and the results achieved by those completing have been very encouraging.”
Participant Feedback
Marcia
Participant Testimonial
Linda
Participant Testimonial
Adam
Participant Testimonial
Summary
Anglian Water employs 5,000 people and covers the largest geographical area of any water company in England and Wales. The company has always sought to look after the health and wellbeing of employees, and the support services provided are seen as a significant factor in staff retention.
Recognising that stress, anxiety and other mental health issues were contributing to sickness absence, Anglian Water’s Occupational Health department sought an additional tool to sit alongside their EAP service and help employees to self-manage their mental health.
As they considered options, Be Mindful stood out for its relevance to the needs of staff, online accessibility, endorsement from academic research, and ability to report on clinically validated, mental health outcomes.
The course was initially provided to individual referrals by their occupational health advisor, to give them an additional self-help tool they could access in their own time. This model quickly evolved to allow all staff access - removing the need for a formal referral, making enrolment easier, and allowing anonymous employee registration.
Wellmind Health supported the initial promotional campaign by providing leaflets, information, video clips and other resources. A self-registration page, linked from the Anglian Water Intranet, then allowed for immediate program access on their preferred, browser-based device.
Be Mindful continues to deliver a high-quality programme to Anglian Water staff, achieving outstanding participant feedback that reinforces the significant, positive outcomes it produces for course completers.
“It was challenging, and the course took me several weeks to complete. However, I received great reminders and didn't feel pressured, as I could do each section at my own pace. I certainly learnt a lot and will continue to remind myself that no-one is perfect, we learn from our mistakes and move on. Thank you.”
Bev
Participant Testimonial
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